Introduction and Data Controller
Welcome to www.potluminor.com (operated under the brand name Potluminor). We respect your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR) of the European Union.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data collected via this website is www.potluminor.com.
Information We Collect
We collect information necessary to process your inquiries, orders, and interactions regarding our culinary pot products. This includes:
Identity and Contact Data: Your name, delivery address, email address ([email protected]), and telephone number.
Transaction and Payment Data: Details concerning payments made on our website. Please note that all financial transactions are processed securely by our designated payment processor, Stripe. We do not store full credit card numbers or sensitive financial credentials on our local servers.
Payment Processing via Stripe
To facilitate secure online transactions, we utilize Stripe as our primary payment processing provider. When you make a purchase on www.potluminor.com, your payment details are transmitted directly to Stripe. Stripe collects, uses, and processes your information, including payment credentials, in accordance with their own privacy policies. We encourage you to review Stripe’s privacy guidelines to understand how they handle your financial data.
Data Retention Period
In compliance with legal obligations under Singaporean and European frameworks, we retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or reporting requirements:
Transaction and Financial Records: Retained for a period of up to seven (7) years to comply with statutory financial auditing and tax obligations.
Customer Support and Communication Data: Retained for a period of up to three (3) years following your last interaction to resolve potential inquiries and maintain accurate correspondence logs.
General Browsing and Log Data: Retained for a limited duration of twelve (12) months for website security and optimization purposes.
Once the applicable retention period expires, personal data is securely deleted or anonymized.
Your Data Protection Rights
Depending on your geographical location (including rights under the GDPR for European residents and the PDPA for Singapore), you may have the following rights regarding your personal data:
Right of Access: You may request copies of your personal data held by us.
Right of Rectification: You may request correction of inaccurate or incomplete information.
Right of Erasure: You may request the deletion of your personal data under specific statutory conditions.
Right to Restriction of Processing: You may request the suspension of data processing under specific circumstances.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us directly using the following details:
Website: www.potluminor.com
Brand Name: Potluminor
Email: [email protected]
